Our Deck and Porch Warranty
You invest real money in your outdoor space, and it should last. At HD&P, we’re all about standing behind our work. This page outlines the official deck and porch warranty provided by Hoover Deck & Porch, which is designed to give you peace of mind long after our trucks leave your driveway. If something isn’t right, we want to know first so we can fix it quickly and correctly.
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Trusted By Homeowners In Hoover, AL
Our 1-Year Workmanship Guarantee
We provide a one-year workmanship warranty on every project we build . This warranty covers the quality of our labor and ensures that our craftsmanship meets the highest standards.
What We Cover:
Loose Components
Railings, balusters, or structural pieces that have come loose or detached.
Structural Integrity
Issues that affect the safety and stability of your structure.
Foundation Settling
Footings that settle excessively and affect the deck's level.
Stair Safety
Broken or loose stair treads.
Labor vs. Materials: Who Pays for What?
We believe in being fair. Here is how we handle the costs if a repair is needed:
If We Caused the Issue (Labor & Materials Covered)
If a problem is caused by our installation (such as a structural failure or improper assembly), we cover the cost of both the labor and the materials needed to fix it.
If the Material Fails (Labor Only)
If a board cracks, splits, or fails due to natural causes or a manufacturing defect, we are happy to replace it for you. In this case, our warranty covers the labor to swap it out, but you are responsible for providing the new material or paying for the replacement board.
Who is Covered?
This warranty protects the original homeowner we worked with. It does not transfer to a new owner if you sell your home.
Ready to Build? Request Your Free Estimate.
Here’s How Simple It Is.
- Tell us how we can help
- We’ll come take a look
- You decide if we’re a good fit
That’s it — no pressure, no gimmicks.
Just easy and professional, the way it should be.
Wood vs. Composite: What to Expect
We want you to have realistic expectations about the materials you choose.
Pressure-Treated Wood
Wood is a natural product that reacts to Alabama’s humidity and weather.
Natural Changes: It is normal for wood to check (small cracks), warp slightly, or fade. These are natural characteristics of the material, not installation defects, and are not covered by the warranty.
Installation Defects: We do cover failures caused by installation errors, such as loose connections or improper framing.
Composite & Manufacturer Warranties
We build with high-quality materials like composite decking and Fairway railings.
Manufacturer Coverage: Defects in the materials themselves (like fading, staining, or rotting) are covered by the manufacturer’s warranty (often 20–50 years), not HD&P.
Registration: The homeowner is responsible for registering these products to activate the manufacturer’s warranty.
Our Support: We use reliable materials we trust. If you have a material issue, we are happy to provide the product details you need to file a claim.
Exclusions: What is Not Covered
Our warranty ensures we did our job right, but we cannot control everything. The deck and porch warranty does not cover:
Acts of God
Damage from storms, fallen trees, floods, fire, tornadoes, hurricanes, or any other severe weather events.
Neglect
Damage caused by a lack of reasonable maintenance (like failing to clean the deck or clear debris).
Changes
Repairs, alterations, or additions made by the homeowner or another contractor after our work is finished.
How to Request a Repair
We keep things simple. If you notice a problem that you believe is a workmanship issue, just call us.
Call Us Directly: Dial 205-962-2823
We don’t use complicated forms or third-party call centers. You call us, and we handle it .