Privacy Policy

Effective Date:

December 17, 2025

At Hoover Deck & Porch (“HD&P“, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit hooverdecks.com or contact us for a quote. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide accurate estimates and communicate with you about your project.

Personal Information
When you fill out a form or call us, we may collect:
Name: To identify you.
Phone Number: To call or text you regarding your estimate or project status.
Email Address: To send quotes, contracts, and invoices.
Physical Address: To view your property via satellite imagery and visit for an on-site estimate.
Project Details: Photos or descriptions of your deck/porch needs.

Usage Data & Tracking Technologies
We use third-party tools to understand how visitors find our site and to improve our marketing.
Cookies: Small data files stored on your device to track site usage.
IP Address: Your device’s internet address.
Browser Type: To ensure our site displays correctly.

How We Use Your Information

We use your data for legitimate business purposes only:
Providing Estimates: We use your address and project details to prepare accurate quotes.
Communication: We call, text, or email you to schedule site visits and follow up on your request.
Marketing Analysis: We analyze data to see which ads (Google/Meta) are working so we don’t
waste budget.
Internal Records: We keep records of past projects for warranty and service purposes.

Third-Party Tools We Use

We share data with trusted third-party service providers to help us run our business. We never sell
your data to data brokers.

CallRail
We use CallRail to track phone calls and form submissions. This helps us understand which marketing
channels lead to phone calls. CallRail may record calls for quality assurance and training purposes.

Google Analytics & Google Ads
We use Google Analytics to track website traffic and user behavior. We use Google Ads for advertising. These services may use cookies to serve ads based on your past visits to our website.

Meta (Facebook) Ads
We use the Meta Pixel to track conversions from our Facebook and Instagram ads. This allows us to measure the effectiveness of our advertising campaigns.

Text Messaging (SMS)

By providing your phone number, you consent to receive text messages from HD&P regarding your estimate and project.
Opt-Out: You can reply “STOP” to any message to opt out of SMS communication.
Rates: Standard message and data rates may apply.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:
Request a copy of the personal data we hold about you.
Request that we correct or delete your data (subject to legal/warranty record-keeping
requirements).

Opt-out of marketing communications at any time.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Hoover Deck & Porch
15 Southlake Ln, #340
Hoover, AL 35244

Phone: 205-962-2823